Run the following command in the terminal to check the hardware:
ls /sys/class/backlight/*/brightness
You will get output like:
ls /sys/class/backlight/intel_backlight/brightness
Get the current brightness level by:
cat /sys/class/backlight/intel_backlight/brightness
And maximum level by:
cat /sys/class/backlight/acpi_video0/max_brightness
If the maximum level is equal to the current level then change the level by running the following command in the terminal (for e.g you want to set the level to 1000):
echo 1000 | sudo tee /sys/class/backlight/intel_backlight/brightness
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